Security Tips for the Web
We want your online experience to be pleasant and enjoyable. Shopping online can be convenient and secure - if you take a few simple precautions.
Security in Facebook and other social networking sites.
DigitalMartian maintains only one Facebook fan page. http://www.facebook.com/pages/DigitalMartiancom/173360252263/
We will never send you a personal message inside Facebook or any other social networking sites asking you to "Sign-in" to claim a prize or to join a contest or promo.
Beware of phony "look alike" Facebook profiles, fan page, persons pretending to be DigitalMartian, which are designed to trick consumers and collect their personal information. If you suspect a profile that is not what it purports to be, report it immediately to Facebook or the social networking site. Do not follow any of the instructions it may present to you. If you believe that someone is trying to commit fraud by pretending to be DigitalMartian, please contact us immediately at sales@digitalmartian.com.
All DigitalMartian sites asking for sensitive information such as UserName and Password are secure sites. The URL for these sites begin with "https://" and the only URL wherein you will be asked to "Sign-in" is https://www.digitalmartian.com/catalog/login.php.
Look for the padlock symbol at the bottom of the web page to ensure the site is running in secure mode before you input sensitive information. All DigitalMartian sites asking for sensitive information have valid security certificates. To verify, double click on the image of a padlock at the bottom of the browser window. A security Info page will then come up with information confirming the validity of the certificate. These steps must be done before typing in any sensitive information. If any of these tests fail, please contact us at sales@digitalmartian.com.
Transact Only through Secure Websites
Do business only with companies you know and trust. Make sure that you carefully review the privacy and security statements of the web sites on which you transact business.
Verify the address of every website, known as the URL (Universal Resource Locator) - for DigitalMartian, it is www.digitalmartian.com.
Beware of phony "look alike" websites, which are designed to trick consumers and collect their personal information. If you suspect a website that is not what it purports to be, leave the site. Do not follow any of the instructions it may present to you. If you believe that someone is trying to commit fraud by pretending to be DigitalMartian, please contact us immediately at sales@digitalmartian.com.
All DigitalMartian sites asking for sensitive information such as UserName and Password are secure sites. The URL for these sites begin with "https://" i.e. https://www.digitalmartian.com/catalog/login.php.
Look for the padlock symbol at the bottom of the web page to ensure the site is running in secure mode before you input sensitive information. All DigitalMartian sites asking for sensitive information have valid security certificates. To verify, double click on the image of a padlock at the bottom of the browser window. A security Info page will then come up with information confirming the validity of the certificate. These steps must be done before typing in any sensitive information. If any of these tests fail, please contact us at sales@digitalmartian.com.
Protect your Passwords and Account Information
Use strong passwords or PINs for your accounts. Choose passwords that are difficult for others to guess.
Ensure that no one is watching you while you key in your Password or any other sensitive information.
Keep your Password confidential and make sure its different from your Paypal and/or Email account.
If you need to use a public computer, make sure you do not save your sign-on information when logging in. Clear your browser's cache and history after each session so that your account information is removed.
Always log off properly by clicking the "Log-out" button at the top of the screen. Ensure that your online session is terminated by following the secure area exit instructions to ensure your protection. Do not just close your browser.
Use Software Protection
Make sure that your home computer has the most current anti-virus software. Anti-virus software needs frequent updates to guard against new viruses. Make sure that you download the anti-virus updates as soon as you are notified that a download is available.
Install a personal firewall to help prevent unauthorized access to your home computer, especially if you connect through a cable or DSL modem.
Use the latest recommended Microsoft Internet Explorer or Netscape Browser version, or one that supports 128-bit encryption. If you use Internet Explorer, you need to deactivate the "Auto Complete" function to prevent any user ID and Password from being stored.
1.
Launch your Internet Explorer and click on "Tools" >> "Internet Options" >> "Content" .
2.
Under "Personal Information", click on "AutoComplete".
3.
Uncheck "User names and passwords on forms" and click on "Clear Passwords".
4.
Click on "OK" to save the changes.
If you are using a Windows OS, ensure File & Print sharing is disabled while online, particularly if you are linked to the Internet via any broadband connection, digital subscriber lines or cable modems.
Do not install software or run programs of unknown origin.
Monitor Your Transactions
Monitor your transactions. Review your order confirmations, credit card and bank statements as soon as you receive them to make sure that your statements reflect your transactions. Immediately report any irregularities.
Check your accounts on a regular basis and contact DigitalMartian immediately at our 24 hour email at sales@digitalmartian.com should you encounter any difficulties or irregularities.
Security Tips for E-mail
We will never ask for your username and password in an email.
Do not send sensitive personal or account information unless it is encrypted on a secure website. Please note that ordinary e-mails are not encrypted.
You should never disclose your Username and/or Password via ordinary e-mail. If you believe someone is trying to commit fraud by pretending to be DigitalMartian, please contact us immediately at sales@digitalmartian.com.
Scan any attachments you receive via e-mail and immediately delete any suspicious e-mails with attachments.
Be alert for scam e-mails. These may appear to come from a trusted business or friend, but actually are designed to trick you into downloading a virus or jumping to a fraudulent website and disclosing sensitive information.
How to spot a fraudulent e-mail
With the right knowledge, you can protect yourself from unwanted e-mail.
DigitalMartian is aggressively working with the appropriate agencies in investigating the various fraudulent emails that have recently been sent as SPAM to numerous e-mail groups and addresses. Although the e-mail appears to come from DigitalMartian as advisories, these e-mails did not come from DigitalMartian and DigitalMartian is in no way involved in the distribution of these e-mails. DigitalMartian's systems have also not been compromised in any way.
These fraudulent emails typically request for personal information.
DigitalMartian urges recipients of these e-mails to delete it immediately. DigitalMartian does not ask customers to provide sensitive information in this way. Customers who receive suspicious e-mails purporting to be from DigitalMartian are encouraged to report it to customer service at sales@digitalmartian.com.
Below are some good general tips to help educate consumers about online security.
Leave suspicious sites. If you suspect that a website is not what it purports to be, leave the site immediately. Do not follow any of the instructions it presents.
Be alert for scam e-mails. These may appear to come from a trusted business or friend, but actually are designed to trick you into downloading a virus or jumping to a fraudulent website and disclosing sensitive information. This is also known as Social Engineering.
Don't reply to any e-mail that requests your personal information. Be very suspicious of any e-mail from a business or person that asks for your password, social security number, or other highly sensitive information. Do business only with companies you know and trust.
Be aware! Phony "look alike" websites are designed to trick consumers and collect their personal information. Make sure that websites on which you transact business post privacy and security statements, and review them carefully.
Open e-mails only when you know the sender. Be especially careful about opening an e-mail with an attachment. Even a friend may accidentally send an e-mail with a virus.
Be careful before clicking on a link contained in an e-mail or other message. The link may not be trustworthy.
Do not send sensitive personal or financial information unless it is encrypted on a secure website. Ordinary e-mails are not encrypted and are more like sending a post card. Look for the padlock symbol on the bottom bar of the browser to ensure that the site is running in secure mode BEFORE you enter sensitive information.
Make sure your home computer has the most current anti-virus software. Anti-virus software needs frequent updates to guard against new viruses. Make sure you download the anti-virus updates as soon as you are notified that a download is available.
Install a personal firewall to help prevent unauthorized access to your home computer. This is especially important if you connect to the internet via a cable modem or a digital subscriber line (DSL) modem.
If you've replied to a suspicious e-mail - and provided personal or sensitive information about your account - please contact us immediately at sales@digitalmartian.com
How to keep your email safe.
Follow these simple precautions to protect yourself.
Delete any e-mail asking you to provide confidential account information. DigitalMartian will never send you an e-mail requesting such information.
Never click, open, or install e-mail attachments from sources that you do not trust.
Open e-mails only when you know the sender.
Always scan e-mail attachments for viruses before opening item. If you are unsure about the source of an attachment, delete it.
About Spyware
It disguises itself as a legitimate website or web address. Once you click on it, it will require you to fill out various personal or financial information, then records all these information. It usually comes as a part of supicious e-mails and phony banking or shopping sites that ask you to register and give pertinent information, like your account and PIN numbers. Watch out for this online theft, known as Spyware!
Spyware, commonly known as adaware, keyloggers or Trojans, is embedded on a webpage, e-mail, spam mail or attachments. When you open the infected item, this software is secretly installed onto your computer.
Spyware may be capable of capturing your keystrokes as you enter your personal or account information online.
How to Protect Yourself from Spyware
Update your PC's anti-virus protection regularly.
Install a spyware scanner software to detect and eliminate spyware.
Avoid downloading programs that allow your PC to share files on the Internet.
Delete suspicious e-mails without opening them. Don't open suspicious attachments even if they seem to come from someone you know.
Install a personal firewall, especially if you use a broadband connection at home.
Be wary of clicking on a hyperlink embedded in an e-mail. Instead, manually type the website's advertised web address into the web address line of your browser. The authentic URL for DigitalMartian is www.digitalmartian.com.
Online Games »
